Security at CoinWez

Your security is our top priority. Learn about the measures we take to protect your assets and data.

Security Score

Enterprise-grade protection for your peace of mind

A+ Rated

CoinWez employs industry-leading security measures with 95% security score across all critical areas

End-to-End Encryption

AES-256 & TLS 1.3

All data is encrypted both in transit and at rest using military-grade encryption standards. Your sensitive information is always protected.

Multi-Factor Authentication

SMS & TOTP Support

Protect your account with an additional layer of security. Enable 2FA through SMS or authenticator apps for enhanced protection.

Secure Cloud Infrastructure

Enterprise-grade hosting

Hosted on secure cloud infrastructure with 99.9% uptime, DDoS protection, and automated backup systems for maximum reliability.

24/7 Monitoring

Real-time threat detection

Our security team monitors the platform around the clock, with automated threat detection and immediate response to suspicious activities.

Regular Security Audits

Third-party verified

Regular penetration testing and security audits by independent third parties ensure our defenses remain strong against evolving threats.

Compliance Standards

SOC 2, ISO 27001

We adhere to international security standards and undergo regular compliance audits to ensure the highest level of data protection.

What We Protect

Your Personal Information

Identity documents and verification data
Personal details and contact information
Financial information and transaction history
Login credentials and session data

Your Digital Assets

Cryptocurrency holdings and balances
Investment portfolio data
Trading history and patterns
Withdrawal and deposit records

Your Role in Security

While we provide enterprise-grade security, your actions also play a crucial role in keeping your account safe:

✓ Do These Things

Use a strong, unique password
Enable two-factor authentication
Keep your login credentials private
Log out when using public computers
Report suspicious activities immediately
Keep your contact information updated

✗ Avoid These Risks

Don't share your login credentials
Don't use public Wi-Fi for trading
Don't click suspicious email links
Don't disable security features
Don't ignore security notifications
Don't use the same password elsewhere

Security Certifications & Standards

SOC 2 Type II

Security & Availability

ISO 27001

Information Security

PCI DSS

Payment Security

HTTPS/TLS 1.3

Data Encryption

Incident Response

If you notice any suspicious activity on your account or believe your security may be compromised:

Immediate Action: Change your password and disable account access if possible
Contact Us: Email security@coinwez.com or call our emergency hotline
Document Everything: Note the time, what you observed, and any suspicious communications
Follow Up: Our security team will investigate and keep you informed of the resolution

Bug Bounty Program

We welcome security researchers to help us improve our platform's security. Our bug bounty program rewards responsible disclosure of security vulnerabilities.

Active Program

Rewards Available

Responsible Disclosure

Contact security@coinwez.com for more information about our bug bounty program.

Security is a Shared Responsibility

While we implement the strongest security measures possible, protecting your account also requires your participation. Stay vigilant, follow security best practices, and report any concerns immediately. Together, we can keep your assets safe.

Contact Our Security Team

Security Concerns

Email: security@coinwez.com

Emergency: +1 (555) 123-SECURITY

Response Time: Within 1 hour for critical issues

General Support

Email: support@coinwez.com

Live Chat: Available 24/7 on the platform

Response Time: Within 24 hours